The hotline is to support survivors 24 hours a day 7 days a week. If the person is in an emergency situation, they need to first dial 911. For those affected by abuse and needing support there are several ways to contact the National domestic violence hotline including that: they can call the hotline; if they are unable to speak for safety reasons they can go online to the website and chat online in Spanish and English; or they can text LOVEIS to 22522. Individuals who are hearing impaired can access the phone by calling TTU 1-800-787-3224. The website gives information on legal help, safety planning; preparing to leave an abusive relationship, and red flags and help for abusive partners.