NDSM provides a variety of assistance, such as:
Food pantry: Food distribution continues in the parking lot from 8 a.m. – 1:00 p.m. Monday – Thursday. Our Pantry provides a full compliment of food and hygiene items valued at approximately $125 for a single person or approximately $60 per person for a multi-person household. A household may receive food up to eight times in a twelve month period.
Financial aid:Financial Aid services are available Monday through Friday. Financial Aid typically includes rent and utility assistance. A household with verified income may receive financial assistance once in a twelve month period.
Clothing: Clothing assistance will not resume until we open for on-site visits. Our Clothes Closet is open Monday through Friday and the first and third Saturday. We provide both new and gently used items for men, women and children. A household may receive clothing up to three times in twelve month period.
Senior food programs: Friday FoodBasket for low-income seniors 60 and older continues in the parking lot from 8:00 a.m. – 1:00pm every Friday. Friday FoodBasket provides weekly supplemental food assistance to low-income seniors 60 years and older and select disabled persons. There is no limit to the number of visits and seniors may live in any Dallas area zip code. PAN (People and Nutrition) is a monthly USDA supplemental food assistance program open to income-eligible seniors 60 years and older, regardless of zip code. Distribution is the third Friday of the month between 8 a.m. and 1 p.m.
School Uniform and Supplies: We provide two new school uniforms and a full complement of school supplies to pre-qualified children. We accept applications beginning in June. We distribute the uniforms the week before DISD begins classes and school supplies on the first day of school. Adult applicants must present a social security card or birth certificate for each child and proof of residence. We accept applications 9:00 a.m – 12:00 p.m. Monday through Friday.
Rent:We advance rent and utility payments at the request of Dallas County Health and Human Services caseworkers for disabled county residents without income to expedite rent and utility payments and prevent eviction and disconnect. Requests for rent and/or utility assistance may be made by calling 214-358-8700 or 214-358-8737 between 10 a.m. – 3:00 p.m. Monday – Friday.
Furniture: In partnership with the Dallas Furniture Bank, we provide furniture to households. We place the order for furniture and delivery and pay for both. The Dallas Furniture Bank then schedules a delivery date directly with the client
Birth Certificate and ID: We pay for birth certificates when there is a specific, verifiable need and for Texas IDs.
Transporation: At the discretion of the job counselor, we may provide bus tokens for job searches. Those with confirmed employment may receive bus tokens to get to work. In special circumstances we may provide bus tokens or for medical appointments.
NDSM assist clients with getting connected to SNAP/Medicaid, Parkland financial assistance and others. NDSM also assists clients with employment assistance, tax preparation assistance, ESL classes and more.
Medical clinic: Effective Wednesday, April 8, our Medical Clinic will be open for in-person visits only on Wednesdays from 7 a.m. to 7 p.m. For information, to schedule a phone visit, or to schedule an in-person visit, please call 214.358.8705 between 7 a.m. and 7 p.m. Monday – Friday.
Mental Health Clinic: While our facility remains effectively closed until further notice, through our partnership with The Center for Integrative Counseling and Psychology, we are able to provide tele-counseling for both new and existing clients ages 10 and older. Tele-counseling is conducted through video or phone. Those needing counseling services can call 469.778.7560 or 469.526.4888.
Dental Clinic: Effective March 16, 2020, our Dental Clinic will be open on a walk-in basis Monday – Friday from 10:00 a.m. – 1:00 p.m. for emergency care only (extractions and those in acute pain). All elective treatments postponed until further notice.
Zip codes in our service area: 75001, 75023, 75115, 75204, 75205, 75209, 75219, 75220, 75225, 75229, 75230, 75231, 75234, 75235, 75240, 75243, 75244, 75247, 75248, 75251, 75252, 75254, 75287