The Lifeline program is designed to help qualified low-income individuals pay the monthly cost of basic telephone service. A resident is qualified if the current total household income is at or below 150 percent of the federal poverty guidelines. A resident is also qualified if they are currently receiving: Medicaid, Low-Income Home Energy Assistance Program support, SNAP, Federal Public Housing Assistance, Supplemental Security Income (SSI), Health Benefit Coverage under Child Health Plan (CHIP) under Chapter 62 support, National School Lunch Program - Free Lunch Program, Temporary Assistance for Needy Families (TANF). Lifeline reduces the basic monthly telephone rate up to $12.75 for those who qualify. This program does not cover the cost of additional services such as caller ID or voice messaging. In addition, a reduction for installation of local telephone service may be available to these customers through the Link-Up program. You can apply for Lifeline Discounts by calling toll free 1-866-454-8387 or by downloading the application included. Visit the Lifeline Support website at www.lifelinesupport.org for information about local phone companies.