Emergency Children’s Shelter
Known as My Friend's House, the shelter provides 24 hour residential care and services in partnership with Child Protective Services for children removed from their homes due to abuse and/or neglect. Runaway and homeless youth are also granted shelter with an average stay of 21 days. The Collin county shelter serves all surrounding counties and specializes in keeping sibling groups together and providing services to runaway and homeless youth with a focus on family reunification.
Services include:
Basic needs (food, clothing, shelter), case management and assessment services, medical and dental assistance, education assistance, counseling (individual, group and family), developmental evaluations, psychological assessments, life skills, enrichment experiences, and transportation to and from school.
Youth Resources and Outreach
Serves at-risk and homeless young adults up to 21 years old and is located within walking distance of the DART station and bus stop. The center provides several services and houses the Street Outreach Team that are critical to protecting at-risk and homeless youth. Special focus on supporting at-risk LGBTQ youth and young adults.
Services Include:
Basic needs (food, clothing, toiletries), transportation assistance, crisis consultation (in person & via phone), access to computers and the resource and reference library, resource referrals and case management, counseling (individual, group and family), education and life skills assistance, job training and money management.
Street Outreach
The team drives and walks in known “hotspots” where youth and young adults congregate, to distribute food, clothing, hygiene products and resource information. The Street Outreach team is consistently on site at the youth resource center during the week to build relationships and help ensure youth and young adults get connected to programs and services that are offered.
Transitional Living Program
Offers structured independent living to homeless young adults ages 18 to 21. The 18-month voluntary program assists young people in advancing their education and/or career, building savings, and learning skills needed to be self-sufficient and independent adults.
There are currently three homes in Collin County and they have specific requirements and a thorough application process. Young adults are also required to attend life skills classes, attend school and/or work and abide by rules (i.e. no overnight guests, no drugs or alcohol, certain chores, etc...)
Services Include:
Case management, individual counseling, job training, financial management skills, mentorship/life coaching, education assistance (tutoring, GED, trade school, college preparation and scholarship aid), basic life skills and rapid re-housing for graduating residents.
Counseling Services
Offers counseling services to non-residents of City House. Individuals and families can participate in eight free counseling sessions which focus on addressing problems before they turn into runaway or homeless situations.