We will arrange the lowest cost, best kind of ride for your needs. The kind of vehicle is based on your medical condition at the time of the appointment. Most often, this means bus tickets/passes. We may also schedule your trip with one of our transportation companies who use cars, taxis, wheelchair vans, or stretcher vans. We can also pay back a friend or family member who can take you to your appointment. We also have volunteers who give rides to healthcare appointments.
Generally, you may set up a trip up to three (3) months before your healthcare appointment. Please set up your ride as many days before your healthcare appointment as possible. To schedule a ride, please call your health plan’s dedicated transportation toll-free number.
When you contact us to schedule a trip, have these things ready:
Generally, you will need to be ready an hour before your scheduled healthcare appointment. Keep an eye out for your driver.
Please call or set up the appointment on the app A2C at least 3 days before the appointment.
Rides are FREE and generally covered by your health plan.